PINN, a brand partner of Upstream Rehabilitation, is looking for an Industrial Rehab Occupational Therapist to join our team in Vancouver, WA.  Join a busy clinic seeing 300 visits per week! The clinic is staffed by 2 Physical Therapists, 2 Physical Therapy Assistants, 1 Occupational Therapist and 3 part-time massage therapists.

SALARY RANGE: $80,000 - $100,000

PINN is committed to your personal and professional growth:
•    Flexible scheduling and patient model options
•    Generous Tuition reimbursement plans
•    Sign-on bonuses
•    Competitive salaries with performance-based bonus incentives
•    Top-Notch Mentorship opportunities 
•    $1500 annual CE dollars plus unlimited use of MedBridge
•    Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/

What’s special about this clinic?
PINN is located in Vancouver, WA, by water, mountains and evergreen forests. Making it perfect for the outdoor adventurer! The PINN brand offers Industrial Rehabilitation, specializing in return-to-work programs and getting patients back to pre-injury status. We are located in an oversized warehouse, perfect for recreating patients day to day work functions and promoting collaboration between specialties (PT/OT/LMT).

What makes someone a fit?
•    Excel at providing specialized evaluations and evidence-based treatment based on patient specific needs
•    Create Work Conditioning and Work Hardening programs to get patients back to work, quicker
•    Ability to connect interpersonally with patients, and clinical team within your organization
•    Drive to deliver the highest quality care and meet our standards of clinical excellence
•    Understand and live the company’s mission, vision, values and operational standards
•    Eager to continually learn through professional growth opportunities

Qualifications
•    Graduate of an accredited Physical Therapy Program
•    Current or pending state licensure

Why Upstream?
Upstream has grown to be the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 28 brand partners within the Upstream family including BenchMark, PT Northwest, NW Sports and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician.  You can continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.  Additionally, we offer:

•    Flexible Work Schedules with no weekends (Monday-Friday)
•    Part-Time, flex hours are an option too (Benefits require 20+ hours per week)
•    Medical, Dental, and Vision Benefits (PPO, HSA, FSA)
•    401k with company match
•    Paid Time Off and Holidays
•    Student Loan Reimbursement Opportunities
•    Partnership/Ownership Opportunities
•    Company Paid Life Insurance (1x base salary)
•    Voluntary Short-Term and Long-Term Disability Offerings

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily
We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

PINN, a brand partner of Upstream Rehabilitation, is looking for an Industrial Rehab Occupational Therapist to join our team in Olympia, WA.  Join a busy clinic seeing 300 visits per week! The clinic is staffed by 2 Physical Therapists, 2 Physical Therapy Assistants, 1 Occupational Therapist and 3 part-time massage therapists.

SALARY RANGE: $80,000 - $100,000

PINN is committed to your personal and professional growth:
•    Flexible scheduling and patient model options
•    Generous Tuition reimbursement plans
•    Sign-on bonuses
•    Competitive salaries with performance-based bonus incentives
•    Top-Notch Mentorship opportunities 
•    $1500 annual CE dollars plus unlimited use of MedBridge
•    Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/

What’s special about this clinic?
PINN is located in Olympia, WA, by water, mountains and evergreen forests. Making it perfect for the outdoor adventurer! The PINN brand offers Industrial Rehabilitation, specializing in return-to-work programs and getting patients back to pre-injury status. We are located in an oversized warehouse, perfect for recreating patients day to day work functions and promoting collaboration between specialties (PT/OT/LMT).

What makes someone a fit?
•    Excel at providing specialized evaluations and evidence-based treatment based on patient specific needs
•    Create Work Conditioning and Work Hardening programs to get patients back to work, quicker
•    Ability to connect interpersonally with patients, and clinical team within your organization
•    Drive to deliver the highest quality care and meet our standards of clinical excellence
•    Understand and live the company’s mission, vision, values and operational standards
•    Eager to continually learn through professional growth opportunities

Qualifications
•    Graduate of an accredited Physical Therapy Program
•    Current or pending state licensure

Why Upstream?
Upstream has grown to be the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 28 brand partners within the Upstream family including BenchMark, PT Northwest, NW Sports and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician.  You can continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.  Additionally, we offer:

•    Flexible Work Schedules with no weekends (Monday-Friday)
•    Part-Time, flex hours are an option too (Benefits require 20+ hours per week)
•    Medical, Dental, and Vision Benefits (PPO, HSA, FSA)
•    401k with company match
•    Paid Time Off and Holidays
•    Student Loan Reimbursement Opportunities
•    Partnership/Ownership Opportunities
•    Company Paid Life Insurance (1x base salary)
•    Voluntary Short-Term and Long-Term Disability Offerings
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily
We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

Results together with Ascension Saint Thomas, a brand partner of Upstream Rehabilitation, is looking for an Occupational Therapist to join our Specialty Rehab team in Murfreesboro!

Who we are…

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient rehabilitation field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Who you are…

• You excel at providing specialized evaluation and evidence-based treatment based on patient specific needs.
• You love to connect with patients and clinical team members within your organization.
• You deliver the highest quality care and meet our standards of clinical excellence.
• You seek a positive, respectful, and fair work environment.
• You are eager to continually learn through professional growth opportunities.
• You value accountability, adaptability, balance, compassion, excellence, inclusion, investment, servanthood, teamwork and trust. 

What you need…

• Graduate of an accredited Occupational Therapy Program
• Current or pending state licensure
• Experience treating lymphedema 
• Certification desired, but not required

Why Results Specialty Rehab in Murfreesboro, TN?

Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, makes us the provider of choice for patients and referral sources in Murfreesboro, TN and surrounding areas. We have partnered with Ascension Saint Thomas since 2021 to provide specialized rehab services in the outpatient setting, offering a wide range of physical and occupational therapy services to provide excellent outcomes for our adult and pediatric patients. 

As part of our Specialty Rehab network in Middle Tennessee, this is our largest neuro focused facility dedicated to providing our community with access to quality rehab through a collaborative multi-disciplined approach. Our skilled clinical team is comprised of PTs, OTs, and SLPs focused on providing comprehensive care to our patients and their families. 

**This Lymphedema OT role can be for Part-Time or PRN hours.**

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules 
• 401k with company match
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1200 annual CE dollars plus unlimited use of MedBridge with part-time status
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Leadership development coursework and mentorship
• New graduate mentoring & onboarding  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a locally operated brand partner of Upstream Rehabilitation, is looking for an Outpatient Physical Therapy Clinic Director to join our team in the Keizer/Salem area

SALARY RANGE: $95,000 - $110,000

Why BenchMark PT in Keizer?

Are you a clinician who loves the outdoors and scenic views? Are you looking to expand your leadership footprint? Do you have a vision for growing a clinic, creating your own culture of mentorship, teamwork and a desire to make a positive impact in your community? This could be the place for you! The town of Keizer is a quaint, family-oriented community, nestled in the northern Salem area and is filled with outdoor activities, state parks, gardens and nearby wineries! This clinic specializes in outpatient orthopedics but treats a variety of orthopedic and sports injuries. This particular clinic is easily accessible and has an established reputation for helping patients get back to doing what they love!

BenchMark is committed to your personal and professional growth

• Flexible scheduling and patient model options
• Generous Tuition reimbursement plans
• Sign-on bonuses
• Competitive salaries with performance-based bonus incentives
• Clinic Director Leadership Training
• Top-Notch Mentorship opportunities 
• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/

Who we are…

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient rehabilitation field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing into leadership, make an impact on the community with our advocacy partnerships, and more.

Who you are…

• You excel at providing specialized evaluation and evidence-based treatment based on patient specific needs.
• You love to connect with patients and clinical team members within your organization.
• You deliver the highest quality care and meet our standards of clinical excellence.
• You seek a positive, respectful, and fair work environment.
• You are eager to continually learn through professional growth opportunities.
• You value accountability, adaptability, balance, compassion, excellence, inclusion, investment, servanthood, teamwork and trust. 

What you need…

• Graduate of an accredited Physical Therapy Program
• Current or pending state licensure

Upstream Rehabilitation seeks to provide competitive benefits that you care about:

• Flexible Work Schedules 
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Integrity Rehab Group is an industry leading therapy management company that partners with physician practices across the nation. In partnering with Ozark Orthopaedics we have become a preferred outpatient orthopedic therapy service provider to the Bentonville, AR community. To further support the needs of this community we are looking to add a Part Time Occupational/Hand Therapist to our team that is committed to providing a remarkable patient experience through advancing our vision of coordinating patient-centered care with an emphasis on comprehensive evidence-based treatment. This is enhanced through building integral relationships with our physician partners. Together, we strive to provide exceptional patient outcomes and a positive atmosphere for patient healing while promoting a collaborative and supportive work environment. 

Part Time Company Benefits:

• Annual continuing education benefit $1250, free MedBridge subscription
• Voluntary Life Insurance
• Voluntary Short and Long Term Disability Insurance
• Accident and Critical Illness Insurance
• 401k Retirement Plan
• Employee Assistance Program that provides support, resources, and information for personal and work-life issues

Requirements:

• Current or pending OT license
• Graduate of an accredited occupational therapy program
• CHT or Hand Therapy Experience
• CPR certified

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Indian Trail (Monroe), NC

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Woodbridge, VA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy-AST, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pleasant View, TN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation,

is looking for a Patient Care Coordinator to join our team in Waynesboro, PA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Bentonville, AR

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

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