BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Carmel, IN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in W. Prosper, TX

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Riverdale,GA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Irmo, SC

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Beacon Orthopaedics and Sports Medicine, is looking for a Patient Care Coordinator to join our team in Cincinnati, OH

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Patient Care Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.
•  

Results Physiotherapy/AST, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Antioch, TN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Office Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Results Physiotherapy- AST, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Franklin, TN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in East Memphis, TN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator FLOAT to join our team in Austintown, OH

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Northwest Orthopaedics to offer exceptional outpatient orthopedic therapy services to the Spokane Valley, WA community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position.

What is a Patient Care Coordinator?

• A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
• Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
• Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.

Company Benefits:

• PTO, holiday pay, medical/dental/vision insurance, and more
• 401k match
• Competitive wages

Essential qualities of a Patient Care Coordinator:

• Great attitude and a desire to help others
• Ability to work independently and as a team
• Superior customer service and communication skills
• Ability to multitask and remain detail oriented
• Adaptable
• Appropriate computer skills

Job Duties Include:

• Working knowledge of our electronic health records system
• Navigating between multiple computer programs and web base portals
• Greeting patients in a friendly, supportive manner
• Answering incoming calls
• Scheduling new and reoccurring appointments
• Verifying insurance coverage and obtaining insurance authorizations
• Collecting patient payments and balancing end of day
• Post daily charges into billing software
• Manage insurance denials and accounts receivable
• Participating in training programs and staff meetings
• Prior healthcare and billing experience are strongly preferred.

Please do not contact the clinic directly.