Upstream Rehabilitation, is looking for an Account Manager to join our New Jersey team!

JOB SUMMARY:

Responsible for developing and maintaining referral relationships with Physicians and office staff throughout a designated area - Sparta, Flanders, Newton, and Northeastern PA. It is also imperative to build and foster relationships in growing markets in designated regions, and promoting all brands and its clinicians. The position is responsible for supporting the mission, vision, and values of our Upstream partners. 

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

What Do We Need From You?

• Bachelor’s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
•  Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Upstream Rehabilitation is the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 26+ brand partners within the Upstream family including Results, Benchmark, Drayer, and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician!  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM 

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice.  Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. 

Upstream Rehabilitation, is looking for an Account Manager to join our team in Northern Michigan!

JOB SUMMARY:

Responsible for developing and maintaining referral relationships with Physicians and office staff throughout a defined region, growing market share in designated regions, and promoting all brands and its clinicians. The position is responsible for supporting the mission, vision, and values of our Upstream partners. 

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

What Do We Need From You?

• Bachelor’s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
•  Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Upstream Rehabilitation, is looking for a Work Comp Account Manager to join our team!

JOB SUMMARY:

Responsible for the growth of Worker's Compensation new patient referrals in a defined territory. This includes building and growing both new and existing referral source relationships to facilitate new referral growth. This position will cover the state of Tenneessee. 

Responsibilities:

• Operations for respective territory.
• Expected call activity is 40 calls per week. Call activity is defined as a physical, virtual or scheduled phone meeting with potential referral sources.
• Participate in monthly Workers’ Compensation Committee meetings and Clinic Director and/or Regional meetings as requested.
• Identify potential trade shows for attendance or exhibiting opportunities and schedule appropriate booth personnel. Provide expenditure to return on investment analysis for trade shows.
• Participate as a resource in development of marketing collateral territory needs with the marketing team and Vice President of Operations for guidance and approval.
• Participate in community events that would facilitate expanded knowledge of the clinics and services in the community.
• Attend local and corporate meetings as needed.
• Respond to email and phone messages within 24-48 hours.
• Facilitate networking between referral sources, employers, and field operations.
• Performs other duties as assigned.

Education and Critical Skills/Experience:

• 1-3 years of sales and marketing experience to physicians, medical offices, employers, or related field.
• 1-3 years of experience in Workers’ Compensation field.
• Possess a valid drivers’ license.
• Extensive knowledge of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Outstanding spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Strong interpersonal and communication skills with the ability to interface successfully with various individuals both inside and outside of the company.
• Works and thinks independently and productively but recognizes that all efforts are for the benefit of the team. Able to work independently with remote supervision.

We offer a complete benefits package!

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation, is looking for an Account Manager to join our team in Ohio!

JOB SUMMARY:

Responsible for developing and maintaining referral relationships with Physicians and office staff throughout a defined region, growing market share in designated regions, and promoting all brands and its clinicians. The position is responsible for supporting the mission, vision, and values of our Upstream partners. 

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

What Do We Need From You?

• Bachelor’s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
•  Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Upstream Rehabilitation is looking for an Accounts Payable Associate to join our team!

This position will be Hybrid after 90 days 

JOB SUMMARY: Responsible for performing accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions. This position is responsible for supporting the mission, vision and values of Upstream Rehabilitation

JOB FUNCTIONS

• Data Management - Timely processing of checks and ACH payments utilizing a paperless system; coding, keying and scanning invoices; obtaining appropriate approvals for invoices, check requests, and expense reports. 
• Service -Provides excellent service to co-workers, customer, and vendors. Responds to email and phone calls within 1 to 2 business days, with the appropriate level of information. Maintains a positive and professional manner at all times. 
• Communication - Professional communication with co-workers, customer, and vendors regarding invoices and requests for payments.
• Other duties as assigned

QUALIFICATIONS -

• Required Education Associates’ degree in business management, accounting, or similar program.
• A minimum of 3 years’ progressive experience in processing accounts payable in a high-volume environment. Willing to train the right candidate.
• Experience in general accounting coding of invoices and check requests, reconciling purchase orders, invoices, and vendor statements.
•  Intermediate MS Office skills, experience with MS Dynamics Accounting Software, Concur, Doc-Link, also helpful.
• Excellent written as well as oral communication skills; ability to communicate with a diverse group of customers and vendors.
•  Strong time management skills and ability to work independently. Works in an office environment.
•  Hours of Work Monday through Friday during normal business hours. May be required to attend special events some evenings and weekends, and work overtime as requested.
• Position Tolerance/Material handling/Programs & Equipment Physical Demand Level: Light Work Postures/Conditions and Duration Levels: Constant: Hearing, Vision (near acuity) Frequent: Talking, Sitting, Reaching forward, Fine motor skills, Use of computer, Use of phone Occasional: Standing, Walking, Bending forward, Stooping, Reaching above shoulder height, Pinching, Vision (far acuity), Color Vision Rare: Squatting, Crouching, Kneeling, Climbing stairs or ladders, Balance Physical Requirements. Occasional: Lift 0-20 lbs. from floor to waist. Carry, push, and pull 0-20 lbs. Rare: Lift under 10 lbs. from waist to shoulder.

Full-time positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation, is looking for a Payer and Contracting Analyst to join our team!

Position Summary:

Reporting into the SVP of Payor Contracting, the Senior Contracting Professional is a seasoned and strategic position leading high-impact procurement and contracting initiatives for Upstream Rehabilitation. In this pivotal role, you’ll assess existing agreements and spearhead the negotiation of competitive rate structures that support the organization’s operational and financial goals. Success in this position requires a solid command of contract fundamentals, along with fluency in key concepts such as standard terminology, rate structures, fee schedules, and payment methodologies.

This position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Contract Assessment and Review: Assess existing agreements
• Negotiation: Leading or participating in contract negotiations with clients, vendors, and other stakeholders as you spearhead the negotiation of competitive rate structures that support the organization’s operational and financial goals.
• Contract Fundamentals and Management: Solid command of contract fundamentals, including the development, negotiation, execution, and managing the entire contract lifecycle, from drafting to closeout.
• Payer Relations Concepts: Fluency in key concepts such as standard terminology, rate structures, fee schedules, and payment methodologies.
• Contract Drafting and Review: Creating and revising contract language, ensuring accuracy, and compliance with company policies and legal requirements.
• Budget Monitoring: Overseeing contract budgets and ensuring financial accountability.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in business administration, law, or a related field.
• 5+ years of experience in contract administration or management, with increasing levels of responsibility.
• Proficiency in using contract lifecycle management (CLM) software management software and tools.
• Proficiency in managing the entire contract lifecycle, from drafting to closeout.
• Identifying, assessing, and mitigating potential risks associated with contracts.
• Managing multiple contracts and priorities simultaneously, often under tight deadlines, with meticulous attention to details.
• Desire to collaborate, build, and maintain relationships with associates across various departments.
• Exceptional, clear and effective oral and written communication skills.

Preferred Qualifications:

• Healthcare industry background
• Experience with HIPAA

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice.  Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. 

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

  Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Join Upstream's Clinical Recruiting Team!

Job Title: Talent Acquisition Specialist (Clinical)
Location: Remote
Reports To: Director of Clinical Recruiting

Position Summary

We’re looking for a dynamic, relationship-focused Talent Acquisition Specialist (Clinical) to join our team. In this role, you’ll be the bridge between top clinical talent and our hiring managers—sourcing, engaging, and nurturing candidates through a variety of recruiting strategies. You’ll play a key role in supporting our mission to deliver exceptional care by bringing in the people who make it possible.

About Us

Upstream Rehabilitation is the largest dedicated outpatient physical therapy provider in the United States. Founded in 2004 and headquartered in Birmingham, Alabama, the company operates a vast network of clinics under 26 regional brands. It offers a comprehensive range of outpatient and specialized physical therapy services, including occupational therapy, to help patients lead healthier, more active lives 

What You’ll Do:

• Source and attract qualified therapists using diverse recruiting and sourcing methods.
• Build and maintain strong candidate pipelines through networking, social media, job boards, and community outreach.
• Partner with hiring managers to understand staffing needs and develop recruitment strategies.
• Attend job fairs, networking events, and conferences to promote opportunities.
• Organize and host in-house recruitment events.
• Screen resumes, conduct interviews, and check references.
• Maintain accurate job postings and applicant tracking system records.
• Provide regular updates on recruiting progress to leadership.
• Stay current on industry trends and best practices to enhance recruitment efforts.
• Support other duties as assigned.

Required:

• Bachelor’s degree or equivalent work experience (4 years).
• 1–3 years of professional experience (recruiting preferred).
• Strong interpersonal, communication, and organizational skills.
• Ability to manage multiple priorities, exceed metrics and meet deadlines.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Self-motivated, adaptable, and team-oriented.

Preferred:

• Experience in high-volume recruiting, especially in clinical or outpatient physical therapy settings.
• Familiarity with the healthcare industry and clinical roles.

Work Environment & Physical Requirements:

• Office, remote, and on-site recruiting environments.
• Standard business hours (Monday–Friday), with occasional evenings/weekends for events.
• Up to 20% domestic travel.
• Light to moderate physical demands (e.g., sitting, standing, occasional lifting up to 20 lbs).

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM