Upstream Rehabilitation, is looking for an Account Manager to join our team in West Georgia!

JOB SUMMARY:

Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as an Account Manager, where your work directly impacts patient access to life-changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region.

We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You’ll be at the forefront of expanding our referral network areas including Bremen, Carrollton, Douglasville, Powder Springs, Smyrna, and Lagrange, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.

If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

What Do We Need From You?

• Bachelor’s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
•  Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

Upstream Rehabilitation is the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 26+ brand partners within the Upstream family including Results, Benchmark, Drayer, and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician!  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Upstream Rehabilitation, is looking for a Work Comp Account Manager to join our team!

  JOB SUMMARY:

Are you ready to make a real difference while advancing your career? Step into a high-impact role with our team as an Account Manager, where your work directly expands access to life-changing care for injured workers and patients across the state of Tennessee.

In this role, you’ll lead strategic partnerships with physicians, case managers, and referral sources, with a strong focus on workers' compensation account management. You’ll be responsible for cultivating and maintaining referral relationships, promoting our trusted brands and exceptional clinicians, and driving business growth across the state. Your efforts will help ensure timely, effective care for injured workers while strengthening our presence in the communities we serve.

We’re looking for a relationship-builder with a passion for healthcare and a deep understanding of the workers' compensation landscape. You’ll be at the forefront of expanding our referral network, increasing market share, and supporting the mission, vision, and values of our Upstream partners. This is more than a sales role—it’s an opportunity to make a meaningful impact in a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.

If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!

Responsibilities:

• Operations for respective territory.
• Expected call activity is 40 calls per week. Call activity is defined as a physical, virtual or scheduled phone meeting with potential referral sources.
• Participate in monthly Workers’ Compensation Committee meetings and Clinic Director and/or Regional meetings as requested.
• Identify potential trade shows for attendance or exhibiting opportunities and schedule appropriate booth personnel. Provide expenditure to return on investment analysis for trade shows.
• Participate as a resource in development of marketing collateral territory needs with the marketing team and Vice President of Operations for guidance and approval.
• Participate in community events that would facilitate expanded knowledge of the clinics and services in the community.
• Attend local and corporate meetings as needed.
• Respond to email and phone messages within 24-48 hours.
• Facilitate networking between referral sources, employers, and field operations.
• Performs other duties as assigned.

Education and Critical Skills/Experience:

• 1-3 years of sales and marketing experience to physicians, medical offices, employers, or related field.
• 1-3 years of experience in Workers’ Compensation field.
• Possess a valid drivers’ license.
• Extensive knowledge of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Outstanding spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Strong interpersonal and communication skills with the ability to interface successfully with various individuals both inside and outside of the company.
• Works and thinks independently and productively but recognizes that all efforts are for the benefit of the team. Able to work independently with remote supervision.

We offer a complete benefits package!

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

Upstream Rehabilitation is the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 26+ brand partners within the Upstream family including Results, Benchmark, Drayer, and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician!  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Upstream Rehabilitation, is looking for a Payer and Contracting Analyst to join our team!

Position Summary:

Reporting into the SVP of Payor Contracting, the Payer and Contracting Analyst is a seasoned and strategic position leading high-impact contracting initiatives for Upstream Rehabilitation. In this pivotal role, you’ll assess existing agreements and spearhead the negotiation of competitive rate structures that support the organization’s operational and financial goals. Success in this position requires a solid command of contract fundamentals, along with fluency in key concepts such as standard terminology, rate structures, fee schedules, and payment methodologies.

This position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Salary Range: $75,000.00 - $85,000.00 / year

Responsibilities:

• Contract Assessment and Review: Assess existing agreements
• Negotiation: Leading or participating in contract negotiations with clients, vendors, and other stakeholders as you spearhead the negotiation of competitive rate structures that support the organization’s operational and financial goals.
• Contract Fundamentals and Management: Solid command of contract fundamentals, including the development, negotiation, execution, and managing the entire contract lifecycle, from drafting to closeout.
• Payer Relations Concepts: Fluency in key concepts such as standard terminology, rate structures, fee schedules, and payment methodologies.
• Contract Drafting and Review: Creating and revising contract language, ensuring accuracy, and compliance with company policies and legal requirements.
• Budget Monitoring: Overseeing contract budgets and ensuring financial accountability.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in business administration, law, or a related field.
• 5+ years of experience in contract administration or management, with increasing levels of responsibility.
• Proficiency in using contract lifecycle management (CLM) software management software and tools.
• Proficiency in managing the entire contract lifecycle, from drafting to closeout.
• Identifying, assessing, and mitigating potential risks associated with contracts.
• Managing multiple contracts and priorities simultaneously, often under tight deadlines, with meticulous attention to details.
• Desire to collaborate, build, and maintain relationships with associates across various departments.
• Exceptional, clear and effective oral and written communication skills.

Preferred Qualifications:

• Healthcare industry background
• Experience with HIPAA

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice.  Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. 

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

  Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Join Upstream's Recruiting Team!

We’re looking for a Talent Acquisition Partner to join our growing team. Depending on your experience, this position may be hired at either the Talent Acquisition Partner or Senior Talent Acquisition Partner level.

In this role, you’ll own the recruitment process from start to finish—partnering with leaders to understand hiring needs, designing sourcing strategies, and ensuring every candidate has a positive and engaging experience. For more experienced recruiters, there’s the opportunity to drive strategic initiatives, tackle hard-to-fill searches, and mentor others on the team.

What You’ll Do

• Manage full-cycle recruitment, with an emphasis on hiring clinical and hard-to-fill roles.
• Partner closely with hiring managers and leaders to align on hiring needs, timelines, and strategies.
• Build and maintain strong pipelines of qualified candidates through sourcing methods such as job boards, referrals, social media, networking, and direct outreach.
• Provide clear, timely, and consistent communication to candidates and stakeholders, ensuring a seamless experience.
• Leverage data and market insights to inform hiring decisions and optimize recruitment strategies.
• Maintain accurate and compliant candidate records in ATS/CRM systems.
• Contribute to process improvements that enhance scalability, efficiency, and candidate engagement.
• For more senior hires: take the lead on complex searches, influence decision-making at the leadership level, and mentor fellow team members.

What We’re Looking For

• Talent Acquisition Partner: 3+ years of full-cycle recruitment experience, including healthcare or clinical roles.
• Senior Talent Acquisition Partner: 6+ years of recruitment experience with a focus on clinical recruitment and demonstrated ability to lead strategic initiatives.
• Bachelor’s degree preferred; a combination of education and experience will be considered.
• Strong communication, relationship-building, and negotiation skills.
• Proficiency with ATS systems and recruitment tools (Greenhouse experience a plus).
• Ability to manage multiple priorities in a fast-paced environment with discretion and professionalism.

Why You’ll Love Working Here

• The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
• Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
• A collaborative team environment where your ideas are valued.
• Competitive compensation, comprehensive benefits, and ongoing professional development.

Whether you’re an experienced recruiter ready to take the next step or a seasoned professional looking for a strategic, high-impact role, this is your opportunity to make a difference

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation, is looking for a Talent Acquisition Coordinator to join our team in Franklin, TN!

This role will coordinate university career fair activities, manage key HR leadership events, support executive candidate scheduling, and assist with basic HR reporting. The ideal candidate thrives in a fast paced environment and demonstrates strong organizational and communication skills. This position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. This position supervises direct and indirect reports.

Responsibilities:

• Coordinate University Career Fair Activities:
  • Plan and execute logistics for campus recruitment events, including registration, booth setup, materials, and staffing.
• Coordinate Key HR Leadership Events:
  • Organize and manage internal HR leadership meetings, summits, and offsites, including venue selection, agenda development, and attendee communications.
• Schedule Executive Candidates for Interviews:
  • Manage complex interview scheduling for senior-level candidates, ensuring seamless coordination between candidates, hiring managers, and interview panels.
• Complete Basic HR Reports:
  • Prepare and distribute routine HR reports (e.g., headcount, turnover, recruitment metrics) using available systems and templates.
• Support Campus Recruitment Strategy:
  • Coordinate cross-function support.
• Track and Report Event Metrics:
  • Monitor outcomes of career fairs and HR events, providing insights and recommendations for continuous improvement.
• Expense & Budget Tracking:
  • Organizes monthly expenses and aligns against budget and future projected spend.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent experience
• 2+ years of experience in HR coordination, talent acquisition, or event planning
• Strong organizational and time management skills
• Excellent written and verbal communication
• Proficiency in Microsoft Office and HRIS/reporting tools
• Ability to manage multiple priorities and meet deadlines
• Ability to travel up to 10% of the time.

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM