Job Description

Upstream Rehabilitation, is looking for a Inside Sales Account Manager to join our team

Position Summary:

The Inside Sales Account Manager is responsible delivering virtual sales calls to targeted referral sources largely through interactions by phone and email. The associate in this role will be aligned to local sales leadership and will provide supplemental efforts to key markets, as well as help cover territories impacted by vacancies or leaves of absence from field-based sales associates. This position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Manage customer relationships by making outbound calls to targeted customers, with the goal of growing referral volume.
• Effectively present our company information, service array, and outcomes data to existing and potential partners.
• Use reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Meet or exceed sales monthly and quarterly call volume expectations.
• Maintain target customer lists and summaries of sales calls within our internal CRM (Customer Relationship Management) system.
• Execute quarterly business plan for assigned customers and provide timely feedback to sales leadership regarding market trends, competitor activity, and customer feedback.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Demonstrate the highest level of integrity in all customer/company interactions.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree or equivalent.
• Previous healthcare or pharmaceutical sales experience preferred.
• Strong organizational and project management skills; persuasive and goal-oriented; comfortable making cold calls and speaking with external customers throughout the day.
• Exceptional communication skills – oral, written and presentations; must possess an energetic, outgoing, and friendly demeanor.
• Proficient with Microsoft Office Suite or related software.
• Ability to travel up to 0-5% of the time.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

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