Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Drayer Physical Therapy to offer exceptional outpatient orthopedic therapy services to the Delaware, OH community. We are looking for an energetic and motivated individual to fill our available Office Coordinator position.

What is an Office Coordinator?

• An Office Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
• Our Office Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
• Office Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.

Company Benefits:

• PTO, holiday pay, medical/dental/vision insurance, and more
• 401k match
• Competitive wages

Essential qualities of an Office Coordinator:

• Great attitude and a desire to help others
• Ability to work independently and as a team
• Superior customer service and communication skills
• Ability to multitask and remain detail oriented
• Adaptable
• Appropriate computer skills

Job Duties Include:

• Working knowledge of our electronic health records system
• Navigating between multiple computer programs and web base portals
• Greeting patients in a friendly, supportive manner
• Answering incoming calls
• Scheduling new and reoccurring appointments
• Verifying insurance coverage and obtaining insurance authorizations
• Collecting patient payments and balancing end of day
• Post daily charges into billing software
• Manage insurance denials and accounts receivable
• Participating in training programs and staff meetings
• Prior healthcare and billing experience are strongly preferred.

Please do not contact the clinic directly.

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Beaverton, OR

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Office Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Dacula, GA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Office Coordinator:

• Core responsibilities
• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls
• Monitor and influence arrival rate through creation of a great customer experience
• Practice Management o Manage schedule efficiently
• Manage document routing o Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Manage caseload, D/C candidate, progress note, and insurance reporting
• Monitor clinic inventory
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Hixson, TN

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is an Office Coordinator?

• An Office Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Office Coordinators have excellent customer service skills.
• Office Coordinators learn new things – a lot! The Office Coordinator multitasks in multiple computer programs each day.

A day in the life of an Office Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

What experience do you need?

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multi task.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability learn new computer programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Beyond Therapy for Kids, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Ridgeland, MS

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Patient Care Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Stockbridge,GA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is an Office Coordinator?

• An Office Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Office Coordinators have excellent customer service skills.
• Office Coordinators learn new things – a lot! The Office Coordinator multitasks in multiple computer programs each day.

A day in the life of an Office Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

What experience do you need?

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multi task.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability learn new computer programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Beaufort Orthopaedic Sports & Spine to offer exceptional outpatient orthopedic therapy services to the Hilton Head Island, SC community. We are looking for an energetic and motivated individual to fill our available Office Coordinator position.

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Patient Care Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.

Drayer Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator  to join our team in Washington, PA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

A day in the life of an Patient Care Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service o Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage document routing o Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
• Complete quarterly compliance training.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
• 3-week Paid Time Off plus paid holidays.
• 401K + company match.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Wexford, PA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is an Office Coordinator?

• An Office Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Office Coordinators have excellent customer service skills.
• Office Coordinators learn new things – a lot! The Office Coordinator multitasks in multiple computer programs each day.

A day in the life of an Office Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

What experience do you need?

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multi task.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability learn new computer programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Delaware, OH

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is an Office Coordinator?

• An Office Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Office Coordinators have excellent customer service skills.
• Office Coordinators learn new things – a lot! The Office Coordinator multitasks in multiple computer programs each day.

A day in the life of an Office Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

What experience do you need?

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multi task.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability learn new computer programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM