Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Athletic Trainer to join our team in Alabama, US

Our Mission is to inspire and empower the lives we touch, to serve our communities and to lead with purpose-driven passion.  Our values are accountability, adaptability, balance, compassion, excellence, inclusion, investment, servanthood, teamwork and trust.  We are committed to leading the way to good health – it is our business.

Primary Responsibilities:

• In accordance with the applicable state laws, rules and regulations, the licensed athletic trainer provides athletic training services to local schools, community events and or organized sports.
• Provides athletic training services in accordance with established contracts.
• Possible clinical responsibilities based on location.
• Works closely and collaboratively with all members of the sports medicine team.
• Works closely and collaboratively with supervising / team physicians.
• Provides sports medicine consultations to coaches, athletes, parents and others.
• Conducts athletic training / sports medicine workshops, as requested.
• Maintains daily treatment records and documentation on patients.
• Effectively communicates with all members of the sports medicine team, patients, family members and coaches.

Qualifications:

• Current athletic training license or eligible in state of position.
• Current certification by and in good standing with the Board of Certification.
• Demonstrates competency in applying the principles, methods, materials, and equipment used in athletic training.
• CPR Certified
• Strong decision and problem solving skills, interpersonal and communication skills both verbally and in writing and the ability to interface successfully with various individuals.
• Flexibility with scheduling and willingness to work nights, weekends and holidays.
• Excellent organizational and listening skills with the ability to manage multiple tasks simultaneously.

Expectations for All Associates:

In an effort to provide a positive, high quality work environment for all associates, we expect our associates to possess some general traits:

• Ability to communicate effectively with others within the business office, at the clinics, and with outside contacts (patients, vendors, physicians, etc.)
• Ability to examine processes, policies, and problems and offer solutions
• Have an overall positive and supportive attitude of yourself, your team members, and the company
• Ability to work in a team environment
• Critical features of this job are described within. They may be subject to change at any time due to reasonable accommodation or other reasons. The areas covered in the job description are not inclusive as it is to be used as a general guideline; the company reserves the right and anticipates that responsibilities may change as the position evolves.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

 Clinic Director at Drayer Physical Therapy in Beaver, Pennsylvania

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is opening a new clinic in Beaver, PA. Drayer proudly boasts to be well above the national average for effectiveness of care and our mission is to serve our patients and we are committed to treating each of them promptly with integrity, honesty and compassion.  Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, make us the provider of choice for both patients and referral sources in the markets we serve. Our highly skilled team deserves a leader that is also the best of the best. Upstream Rehabilitation, is proud to be part of a nationwide network of over 1,200 clinics and 26 brand partners, leading the way in outpatient physical therapy. 

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Orthopedic and Sports Residencies available in-house: https://upstreamrehabinstitute.com/
• Leadership development coursework and mentorship

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Clinic Director at Drayer Physical Therapy in Erie, PA

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is opening a new clinic in Erie, PA. Drayer proudly boasts to be well above the national average for effectiveness of care and our mission is to serve our patients and we are committed to treating each of them promptly with integrity, honesty and compassion.  Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, make us the provider of choice for both patients and referral sources in the markets we serve. Our highly skilled team deserves a leader that is also the best of the best. Upstream Rehabilitation, is proud to be part of a nationwide network of over 1,200 clinics and 26 brand partners, leading the way in outpatient physical therapy. 

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Orthopedic and Sports Residencies available in-house: https://upstreamrehabinstitute.com/
• Leadership development coursework and mentorship

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Lead a team of amazing Physical Therapists as the Clinic Director at Drayer Physical Therapy in Huntingdon, Pennsylvania!

+ I am passionate about serving our patients through high quality care and exceeding expectations.

+ I feel fulfilled when I connect with patients and team member on a personal and professional level.

+ I seek to continually grow professionally and to create an environment of learning for my team members.

+ I value the support of a community of Physical Therapists, Mentors, and Regional Leadership.

+ I am an experienced, licensed Physical Therapist, with a degree from an accredited PT program with the drive to pursue professional growth.

If this described you above—we want to talk to you. 

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, in Huntingdon proudly boasts to be well above the national average for effectiveness of care. Drayer's mission is to serve our patients and we are committed to treating each of them promptly with integrity, honesty and compassion.  Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, make us the provider of choice for both patients and referral sources in the markets we serve. Our highly skilled team deserves a leader that is also the best of the best.

Become a LEADER with Upstream Rehabilitation Partners...

Upstream is a network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Orthopedic and Sports Residencies available in-house: https://upstreamrehabinstitute.com/
• Leadership development coursework and mentorship
• New graduate mentoring & onboarding  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Lead a team of amazing Physical Therapists as the Clinic Director at Drayer Physical Therapy in Bellefonte, Pennsylvania!

+ I am passionate about serving our patients through high quality care and exceeding expectations.

+ I feel fulfilled when I connect with patients and team member on a personal and professional level.

+ I seek to continually grow professionally and to create an environment of learning for my team members.

+ I value the support of a community of Physical Therapists, Mentors, and Regional Leadership.

+ I am an experienced, licensed Physical Therapist, with a degree from an accredited PT program with the drive to pursue professional growth.

If this described you above—we want to talk to you. 

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, in Bellefonte proudly boasts to be well above the national average for effectiveness of care. Drayer's mission is to serve our patients and we are committed to treating each of them promptly with integrity, honesty and compassion.  Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, make us the provider of choice for both patients and referral sources in the markets we serve. Our highly skilled team deserves a leader that is also the best of the best.

Become a LEADER with Upstream Rehabilitation Partners...

Upstream is a network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Orthopedic and Sports Residencies available in-house: https://upstreamrehabinstitute.com/
• Leadership development coursework and mentorship
• New graduate mentoring & onboarding  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Occupational Therapist to join our team in Columbia, SC

We are seeking an Outpatient Orthopedic Occupational Therapist to join our team. The ideal candidate will have experience in treating upper extremity conditions, including the shoulder, hands, wrists, and elbows.

Who we are…

A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient rehabilitation field. The Upstream family offers something for every clinician- continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Who you are…

• You excel at providing specialized evaluation and evidence-based treatment based on patient specific needs.
• You love to connect with patients and clinical team members within your organization.
• You deliver the highest quality care and meet our standards of clinical excellence.
• You seek a positive, respectful, and fair work environment.
• You are eager to continually learn through professional growth opportunities.
• You value accountability, adaptability, balance, compassion, excellence, inclusion, investment, servanthood, teamwork and trust. 

What you need…

• Graduate of an accredited Occupational Therapy Program
• Current or pending state licensure

Why Drayer?

Our reputation for best-in-class patient care and unparalleled customer service, combined with our local and regional density, makes us the provider of choice for patients and referral sources. We offer a wide range of physical and occupational therapy services including: Active Release Technique, Arthritis Management, Athletic Training, Blood Flow Restriction, Chronic Pain, Concussion Management, Dry Needling, Ergonomic Analysis, Geriatric Therapy, Hand Therapy, Headaches and Migraines, Injury Prevention Program, Instrument-Assisted Soft Tissue Mobilization (IASTM), LSVT- BIG for Parkinson's, Manual Therapy, McKenzie Method, Neurological Rehab, Occupational Therapy, Orthopedics, Orthotics and Splinting, Pediatric Therapy, Pelvic  Health, Pre/Post-Surgical, Rehabilitation for Multiple Sclerosis, Speech Therapy, Sports Performance and Rehab, Telehealth, TMJ Pain, Total Joint Replacement Rehab, Vestibular Rehab, Weight Management, Wellness Programs, Work & Industry, Work Conditioning.

Upstream seeks to provide competitive benefits that you care about:

• Flexible Work Schedules 
• Clinical Care Bonus
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Upstream is committed to your professional growth:

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy: https://iamt.org/our-courses/
• Leadership development coursework and mentorship
• New graduate mentoring & onboarding  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fulton, MD

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Anderson Township, OH

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Woodstock, VA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation,

is looking for a Patient Care Coordinator to join our team in Shrewsbury, PA

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM